Help & Support

Hello, how can we help you?

FAQ, tickets for signed-in accounts, and a public contact form.

Raise a ticket

Chat with our support team — sign-in required.

Documentation

Guides, API reference, and RODI pricing.

Read docs

Frequently asked questions

Getting started

How do I create an account?

Click Get started, verify your email, and top up your wallet with Mobile Money from the Billing page.

How do I get support?

Open a ticket from Help & Support (requires sign-in) or use the public contact form.

Pricing and fees

How does RODI pricing work?

You pay in local currency via Mobile Money; we credit RODI to your wallet. Usage is deducted per API call.

Is there a minimum recharge?

Yes. Minimum recharge is 500 RODI equivalent.

Billing

Which payment methods are supported?

Mobile Money in supported African markets (Orange Money, MTN MoMo, Wave, and others by country) plus manual transfer where available.

Do RODI credits expire?

No. Your RODI balance does not expire.

API

Where is the API base URL?

See /docs for endpoints, authentication, and examples at api.rodiumai.io/v1.

Contact support

No account yet or a general question?

Contact form

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